Captain Morgan
Chef Extraordinaire
If anyone ever has to deal with the Food and Beverage Director of the Sands Ocean Resort, be prepared to deal with a jerk.
Nick's golf party of 20 is staying there this weekend, and Nick asked me
to provide them with some bbq, etc. No problem, he sent me a check to cover the costs and I was happy just to cook for a Q Brutha.
But The Man didn't like it. I left 2 messages this week for the F and B
guy to call me, but he didn't. Today I called again and this time he answered the phone. Now right off the bat I want to tell him he's an
unprofessional jerk for not returning my calls, which explained why I
wanted to talk to him. But no, I say I'm the guy who left the messages,
and wanted to talk about the party Sat. night.
He asks if I'm a caterer, because they have a kitchen and catering is not
allowed. I tell him I'm not, I'm just doing a southern bbq for a friend and his friends from New York...who by the way, are cash paying customers
of his resort.
I knew the serving was to be done in a room called the Nicklaus room.
So I said I just wanted to check and make sure he had a table set up
in that room for me to serve the food. Actually, I wanted to cook on the premises so the burgers and chicken wouldn't have to wait, but that was
obviously out of the question.
He says that no food is served in that room, only snacks. So I'm thinking, why'd you reserve it for a dinner party, you schmuck?
So he says the leader of the group should have known that. blah blah
blah...the room was just remodeled with leather furniture, etc..
I say..Fine...obviously there has been a misunderstanding...do you have
another room where I can just put in a table and serve these guys
some damn bbq and burgers?
Then he starts..."I don't want to come across the wrong way here, I'm in the business of customer service (I fell to my knees laughing at that one), starts getting exasperated and says..."you're not a caterer?
"No, I'm a dj."
How much food are we talking about?
"It's just 20 guys...bbq, burgers, slaw, beans etc..."
Well if one of the members looks in there, it's going to be big trouble,
but I tell you what I will do..I'll put a table in there for you to serve off,
and if you get out quickly, maybe one of the members won't see."
So I'm feeling like a sneaky bastard now, causing trouble for anyone,
trying not to get this asshole fired, etc.....at least he worked with me.
But all of this could have been solved if he COMMUNICATED with someone, the golfers or me....return a phone call you stupid bastard!
Now, just cause I get lucky and call when you are by the phone, I am
alerted to a problem and was able to help solve it. He, on the other hand,
was obviously quite prepared to let me show up, find a room with no tables or anything, and let me and his 20 customers stand around with our fingers up our ass, eating off pans off the floor!
Ok, so it worked out, but attitude was absolutely shitty, and if it hadn't been for my dogged determination to COMMUNICATE and check on things, something bad may have happened. Like a roundhouse Chuck
Norris kick to a certain someone's head. I hate assholes.
Nick's golf party of 20 is staying there this weekend, and Nick asked me
to provide them with some bbq, etc. No problem, he sent me a check to cover the costs and I was happy just to cook for a Q Brutha.
But The Man didn't like it. I left 2 messages this week for the F and B
guy to call me, but he didn't. Today I called again and this time he answered the phone. Now right off the bat I want to tell him he's an
unprofessional jerk for not returning my calls, which explained why I
wanted to talk to him. But no, I say I'm the guy who left the messages,
and wanted to talk about the party Sat. night.
He asks if I'm a caterer, because they have a kitchen and catering is not
allowed. I tell him I'm not, I'm just doing a southern bbq for a friend and his friends from New York...who by the way, are cash paying customers
of his resort.
I knew the serving was to be done in a room called the Nicklaus room.
So I said I just wanted to check and make sure he had a table set up
in that room for me to serve the food. Actually, I wanted to cook on the premises so the burgers and chicken wouldn't have to wait, but that was
obviously out of the question.
He says that no food is served in that room, only snacks. So I'm thinking, why'd you reserve it for a dinner party, you schmuck?
So he says the leader of the group should have known that. blah blah
blah...the room was just remodeled with leather furniture, etc..
I say..Fine...obviously there has been a misunderstanding...do you have
another room where I can just put in a table and serve these guys
some damn bbq and burgers?
Then he starts..."I don't want to come across the wrong way here, I'm in the business of customer service (I fell to my knees laughing at that one), starts getting exasperated and says..."you're not a caterer?
"No, I'm a dj."
How much food are we talking about?
"It's just 20 guys...bbq, burgers, slaw, beans etc..."
Well if one of the members looks in there, it's going to be big trouble,
but I tell you what I will do..I'll put a table in there for you to serve off,
and if you get out quickly, maybe one of the members won't see."
So I'm feeling like a sneaky bastard now, causing trouble for anyone,
trying not to get this asshole fired, etc.....at least he worked with me.
But all of this could have been solved if he COMMUNICATED with someone, the golfers or me....return a phone call you stupid bastard!
Now, just cause I get lucky and call when you are by the phone, I am
alerted to a problem and was able to help solve it. He, on the other hand,
was obviously quite prepared to let me show up, find a room with no tables or anything, and let me and his 20 customers stand around with our fingers up our ass, eating off pans off the floor!
Ok, so it worked out, but attitude was absolutely shitty, and if it hadn't been for my dogged determination to COMMUNICATE and check on things, something bad may have happened. Like a roundhouse Chuck
Norris kick to a certain someone's head. I hate assholes.
