I have a few boxes of the Extruded Coconut Charcoal left from a pallet split about a year & half ago. It is great stuff...you think your burn times with lump are good, this stuff burns forever, very little ash, not much aroma or flavor enhancement though. Naked Whiz gives it their highest score.
Cons - poor customer service, price, availability, after having it for a while I found myself rarely using it except on long overnight cooks or those times when I had loaded up the WSM and then once finished wanted to load it up again for another cook.
I don't believe they'll drop ship it to your house either has to be to a business, I think, that's the way it was when we ordered it.
IMHO, if you can find someone to split the pallet with great, or if price isn't a concern I'd say go for it. But with the availability of lump and the cheaper price, I don't think I would get anymore if I had the chance.
Treasurer, Great Lakes BBQAssociation
Rubbed, Smoked, and Sauced Competition BBQ Team-
22 1/2" WSM, 2 18 1/2" WSM's, 22 1/2" Weber Kettle