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Old 12-14-2005, 04:11 PM   #1
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America's best BBQ ??

Anyone have any dealings with these people guy ove on another forum is having a hard time getting straight answers from em... they rarely answer phone service ,and never return E mails

update the guy got charged on credit card, but still no grill, accessories
, no nuttin 8-[
Besides that BBB aint happy with em either


http://www.kansascity.bbb.org/commonrep ... d=99123640
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Old 12-14-2005, 04:44 PM   #2
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Wow! That's pretty freaking bad! Thanks for sharing Bob!
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Old 12-14-2005, 08:23 PM   #3
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I just know that they had a decent price on their WSMs a while back and a guy over at TVWB ordered one and something 'hinky' was going on with his order. He cancelled it and bought through Amazon because they dropped their price. Wish I knew more to help.
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Old 01-16-2006, 10:31 AM   #4
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Update on America's Best Jan 16th, 2006
Someone is looking intro to file charges via the FTC since it was interstate not sure how it will pan out, but wanted to update nonetheless...

Here is an update. Americas Best never responded to me and I never received anything from them although they charged my AMEX. I have a dispute lodge with AMEX who is investigating so the charges have been put in abeyance. I also lodged a complaint against Americas Best with the Kansas City BBB. Here is the response I received this AM:

"The Better Business Bureau (BBB) has made attempts to contact the business regarding the above referenced complaint. We regret to inform you that we have not received a response from the company.

Your complaint is against a company that is not a member of the BBB, and therefore has not agreed to work with the Bureau in order to resolve complaints.

This complaint case has now been closed as an UNANSWERED complaint in their file.
The BBB develops and maintains Reliability Reports on companies across the United States and Canada. This information is available to the public and is frequently used by potential customers. In the case of your complaint, the company's failure to promptly give attention to the matter will be reflected in the report we give to consumers about them.

If the company has contacted you directly and resolved this complaint, please notify the BBB immediately.

A summary of this complaint case can be seen by clicking here.

Sincerely,
Better Business Bureau
Complaint Department"

As you can see they are powerless to help you. The bright side is Americas Best's failure to respond to the BBB should help me with AMEX.

Bomber
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Old 01-16-2006, 10:44 AM   #5
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gee whiz...can you call the KC police?
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Old 01-16-2006, 11:12 AM   #6
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Not sure Cappy .. who knows what the legalities of it are.. who has jusistiction and all that
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Old 01-16-2006, 11:35 AM   #7
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Wow, 127 complaints agaist them in the last 3yrs.

I'd say they were "America's Best BBQ Cons".
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