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Old 10-15-2005, 01:50 PM   #51
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Quote:
Originally Posted by Captain Morgan
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Originally Posted by kidsmoke
WOW. Amazing customer service. The guy at Weber didn't even ask me where I purchased it or for any proof of purchase. I described it to him, he looked at a floor model, and said he'll send me out a new bottom kettle with new handles. I'm just floored by their level of service. Thanks for the suggestion to call tonight.
Wow...Weber is great. There may be better grills out there, but the availability of parts and accessories throughout the country, and that
kind of fantastic customer service is why I always reccomend Weber.

Those will last you for years, and you'll still use em when you graduate
up to a big honking pit like a Gator. Congrats!!
Cappy, which if any would you consider better?
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Old 10-15-2005, 03:59 PM   #52
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Just a comment, no basis to it. I don't know of any grills in the same price range and size that are comparable. You can get cheaper.
You can spend more. The Vikings and the Vermont Castings are rated higher than Weber's gassers. I've never tried em, but they are out there.
No need to try em at this point. I 99.9 percent certain they can't improve my product.
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Old 10-16-2005, 07:53 AM   #53
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Old 10-17-2005, 05:41 AM   #54
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Glad Weber was there for you. They seem to always be.
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Old 10-17-2005, 12:43 PM   #55
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Did you buy from Grillguys.net? Who do they use for shipping? I was thinking about the Weber smoker.
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Old 10-17-2005, 03:25 PM   #56
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Yeah I bought from Grill Guys. They used UPS for shipping. I don't think UPS had anything to do with the damaged grill handle, both boxes are fine.
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Old 10-17-2005, 03:26 PM   #57
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Another question. So I got a brisket and 2 pork butts sitting in my fridge. Was planning on cooking yesterday but this stupid cold is kicking my butt. Can I leave the meat in the fridge until this weekend or do I need to freeze them?
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Old 10-17-2005, 03:33 PM   #58
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They say it's not good to refreeze thawed meats. I stick my meats in the cold drawer in the frig and sometimes I will keep it there a month or so without any problems. Of course this drawer is very cold. Sometimes I even get a little frost on the meat. You should be fine.
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Old 10-18-2005, 12:13 AM   #59
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Quote:
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Quote:
Originally Posted by kidsmoke
Another question. So I got a brisket and 2 pork butts sitting in my fridge. Was planning on cooking yesterday but this stupid cold is kicking my butt. Can I leave the meat in the fridge until this weekend or do I need to freeze them?
How long have you had it in there? If it is still in the cryovac, then you should have no worries for a couple weeks after you put it in the fridge. If it isn't in the cryovac, then you need to be careful. If you have it in the coldest part of your fridge, then you probably will be okay until the weekend. No matter what, you need to check it.


TL
How do I check it? Just looking for any discoloration?
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Old 11-05-2005, 02:49 PM   #60
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Man Weber is a great company. Called them to get their shipping address so I could send back the broken bottom half of my One touch gold. They told me to just set it out front and they'll send Fedex to pick it up Monday. I've never dealt with a more friendly, customer service oriented business.
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