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Old 10-27-2005, 03:57 PM   #1
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Norton Anti Virus Help

I'm trying to do a "Live Update" on my Norton Anti Virus 2006 that I downloaded two days ago. I keep getting this message when I try to do the update.

Connecting to liveupdate.symantecliveupdate.com...
Downloading catalog file, not available.
Connecting to liveupdate.symantec.com...
Downloading catalog file, not available.
Unable to connect to host
LiveUpdate could not retrieve the catalog file of available Symantec product and component updates. Please verify that you are able to connect to the Internet and run LiveUpdate again.
LiveUpdate session is complete.


I've been on the Tech Support in INDIA the past two nights and there's a big language barrier and I'm getting no where. I know there's a computer person here that can help. Please some one help!!!
[/i]
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Old 10-27-2005, 04:49 PM   #2
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Baboo: "Mr. Wolfe, you are a bery bad man. A bery bery bad man. No, No No....you are bad man.
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Old 10-27-2005, 04:49 PM   #3
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Larry: Is your C.O.A. correct? Or did you get your disc from a burner?
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Old 10-27-2005, 05:43 PM   #4
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Uninstall Symatec LiveUpdate from the "Add/Remove Programs", reboot, download and install this...

ftp://ftp.symantec.com/public/english_u ... usetup.exe

If it doesn't work, PM me. It happens to be aproduct I support at work, and I have other "tools"
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Old 10-27-2005, 08:31 PM   #5
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Scotty,
Thanks, I've been on hold with India for over an hour. I'm going to bed. Check your e-mail and PM. Thanks.
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Old 10-27-2005, 08:56 PM   #6
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Scotty's on the case !

Virus scum BEWARE !
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Old 10-27-2005, 09:12 PM   #7
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Quote:
Originally Posted by Larry Wolfe
Scotty,
Thanks, I've been on hold with India for over an hour. I'm going to bed. Check your e-mail and PM. Thanks.
You might want to check on their brisket technique while you have them on the phone.
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Old 10-28-2005, 05:30 AM   #8
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you can thank Jack Welsch, GE, for the India routine GE was literally building citys and infrastructure in India because of the low cost of the operation.. [-X pundits state he could have done it here in the states in the same way, same cost ... Went through the same Symantec gyrations 2 weeks ago all i kept on telling them is that i could'nt understand em and I wanted to talk to someone else, finally after 2 full days got someone who spoke real, non curried English #-o

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Old 10-28-2005, 05:41 AM   #9
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curried English :lmao: Let me guess Larry that you have a Dell?

Has anyone else read all these post in curried english?
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Old 10-28-2005, 06:13 AM   #10
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No kidding, I can't understand those folk either. I have a Dell and had a problem a few years back, I said " I need to speak to some one that speaks English" The dude hung up on me. (pricks)
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